Email Support
Send us a message anytime. We respond within 24 hours, including weekends.
support@dino.usResponse Time
Email responses typically within 24 hours. Urgent? Write "URGENT" in the subject line.
Send Message →📝 Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
✅
Message Sent!
Thank you for reaching out! We've received your message and will reply to within 24 hours.
🙋 Quick Answers
When will I receive my order?
All orders are processed within 24 hours and delivered in approximately 3 business days via free shipping.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Email us immediately at support@dino.us.
My item arrived damaged — what do I do?
Email us at support@dino.us with a photo of the damage. We'll send a free replacement or full refund immediately.
Do you ship internationally?
Currently we ship within the continental United States only. International shipping coming soon!